Introducing: Sendbox For Business

Now, more than ever, we are reminded of the need for sellers to have a strong presence online — no matter the size of their businesses is or the industry they belong to. There isn’t any doubt about the tremendous growth e-commerce has experienced this year 2020 due to the COVID-19 worldwide pandemic.
At Sendbox, we are passionate about creating more wealth for business owners and partners registered with us. With this, we are thrilled to introduce to you Sendbox for Business — a platform that allows you (as a business owner) to reach new customers, generate more sales and grow into a worldwide favourite.

How does Sendbox for Business work?
With the easy to use business tools, you are equipped to spend less time managing your online store and have more time sourcing and uploading great products for customers. You can also share the link to your online store to friends, friends and on social media pages/platforms.
To get started with Sendbox for business, you will need a Sendbox account. If you don’t have one, sign up here, and if you already have one, you can easily sign into the platform here to create your store page.

Once this is completed, you are now to tell us about your store by giving us an overview of it. Input your business name → describe your business (a paragraph or two will be just fine)
Choose a business category that best describes your store → input the primary address of your business.
Choose a delivery preference → choose delivery payment preference.
Click ‘Confirm’. The below will be displayed, and you can continue to dashboard.
Click on ‘add product’ button (bottom left on your dashboard homepage) to start uploading your products.

Click on ‘view my store’ button (top left on your dashboard homepage) to visit your store page and get store link

With Sendbox for Business, (as a business owner) you gain access to:
- Business store page link: Creating an online store isn’t just enough for you as a business owner. This is why your store page link will be a shareable one — you can choose to share to customers to place an order so that they can enjoy the benefits the platform offers.
- Business shipping rates: We understand how an expensive delivery fee can chase a potential customer away. In the first 3months of you signing up, your customers will enjoy a 15% shipping discount on orders placed through your store page and a 7.5% shipping discount after the first 3months.
- Business tools to easily manage your online store: With the easy to use business tools, you are equipped to spend less time managing your store page and have more time sourcing and uploading great products for your customers.
Frequent Questions
How do I get started?
It’s simple! All you have to do is sign up, complete the onboarding process, and a store page will be created for you.
What if I already have a website?
Sendbox allows you to integrate content from your websites too. The good news is: you don’t have to stop selling on your other active channels to use this service.
What can I sell on Sendbox?
You can sell absolutely anything! From everyday essentials to fashion, hair extensions, cosmetics, skincare products, groceries, food, and beverages. However, only certain items can be displayed in the Sendbox marketplace.
Do you charge for listing products on the platform?
Listing products on the platform will be free for the first 6months of signing up.
What is the commission rate?
We won’t be charging you for sales commission. However, you will be charged 2.5% of the total value of every product paid for via the platform (payments processing fee).
Do I need to pay for marketing my products listed on the platform?
No, you don’t. However, to reach a wider audience, we offer an extended marketing service for an affordable rate.
How do I receive payment from buyers?
Buyers can pay you via our payment service (escrow payment). The money is saved in your escrow wallet until the buyer confirms the delivery of the package.
How do I receive payment from Sendbox?
Payment is made as soon as the buyer receives the item you sold and released the money in your ‘’escrow’’ wallet to your ‘’funds’’ wallet.
What is an ‘’escrow’’ wallet?
This is the wallet that securely holds the money paid to you for the items sold on our platform. Once the receiver confirms the delivery, the funds will be moved to your ‘’funds’’ wallet and be ready for your use.
What is a ‘’funds’’ wallet?
With this wallet, you can book shipments, make payments and also make withdrawals to any bank account in Nigeria.
How does shipping work?
Orders received on Sendbox can be shipped locally and internationally. Customers will be shown rates for the country they select as their location on Checkout. (Shipping via Sendbox is available for eligible items).
Who pays the shipping fee?
The buyers are responsible for the shipping fee. The good news is: for the first 90 days of creating your store page we will be offering a 15% discount off all shipping discount for orders paid for via our platform, and after 90days we will be offering a 7.5% shipping discount.
Where can I ship my products to?
Anywhere locally and internationally! With Sendbox delivery, distance is not a barrier.
What type of items can be shipped via Sendbox?
The short answer is almost anything. For the items, we don’t ship (jewellery, precious stones, perfumes, raw food) these can be made available on your personal Sendbox store page provided you are responsible for shipping it yourself.
Need help?
We are open to receive your feedback, concerns and enquiries. Please send us an email at support@sendbox or call us on 017006150 from 9 am to 6 pm (Mondays to Fridays).
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Contact us via 017006150 or email support@sendbox.ng